BLOODSISTERS
What if agents help you become the “best” friends?
This fictions is a provocation around what happens when human-conversational agent relationships go between human-human relationships.
While the commercial sounds like an amazing feature the following example shows how thin the line between support and disregard can be.
Let’s listen to Laura and Jesses experience:
As you can read or hear in the quote, which is one of many possible examples of unintended consequences:
Here the agents destroyed human-human relationship values such as EMPATHY, INTUITION and CAREE and create a strong dependency and reliability between the humans and their agents leading to a broken human-human relationship, which is especially noticeable once the agents fail to communicate.
This story points out, that we need to pay attention to what values human-agent relationship act based on and replace.
With this provocation we are addressing the importance of agents respecting crucial human-human relationship values such as empathy, intuition and care, by not replacing them and going between two humans.